Statute · California Public Utilities Code
Cal. Pub. Util. Code § 2884.6 — Customer and Subscriber Services
Cal. Pub. Util. Code § 2884.6
- Type
- Statute
- Source
- California Public Utilities Code
- Jurisdiction
- California
- Date
- 1995-07-24
- Current through
- Nov 2, 2026 (California Legislative Counsel)
(a) The commission shall require telephone corporations and providers of information-access telephone services to institute a method of handling subscriber complaints concerning these services, which shall include provision for a waiver of all of the charges for these services for a first…
Citator
Cal. Pub. Util. Code § 2884.6 — Customer and Subscriber Services is in force in the current edition of the Code, and nothing recorded condemns it.
(a) The commission shall require telephone corporations and providers of information-access telephone services to institute a method of handling subscriber complaints concerning these services, which shall include provision for a waiver of all of the charges for these services for a first occasion of their inadvertent or mistaken use.
(b) Every telephone corporation and provider of information-access telephone services providing messages that constitute harmful matter, as defined in Section 313 of the Penal Code, shall provide for a one-time waiver of all subscriber charges associated with a collect call when the call contains harmful matter and the person making or accepting the call is a minor.