Statute · California Public Utilities Code

Cal. Pub. Util. Code § 10011.5 — Acquisition and Operation

Cal. Pub. Util. Code § 10011.5

Type
Statute
Source
California Public Utilities Code
Jurisdiction
California
Date
1996-01-01
Current through
Nov 2, 2026 (California Legislative Counsel)

Whenever a business transaction of a public utility, as defined in Section 10001, furnishing electricity, gas, water service where the utility has 10,000 or more service connections, or telephone service is such that a personal appearance by a person is required by the utility and the person is…

Citator

Cal. Pub. Util. Code § 10011.5 — Acquisition and Operation is in force in the current edition of the Code, and nothing recorded condemns it.

Whenever a business transaction of a public utility, as defined in Section 10001, furnishing electricity, gas, water service where the utility has 10,000 or more service connections, or telephone service is such that a personal appearance by a person is required by the utility and the person is unable to appear at the utility’s place of business during the utility’s usual business hours, then the utility shall provide a reasonable and convenient alternative to the person such as an appointment outside the utility’s usual business hours or allowing the person to conduct the transaction by telephone, mail, or both.