Opinion · District Court, N.D. Illinois
Mackey v. PeopleConnect, Inc.
Mackey v. PeopleConnect, Inc., No. 1:22-cv-00342, UP10148490 (District Court, N.D. Illinois Mar. 17, 2023)
- Type
- Opinion
- Court
- District Court, N.D. Illinois
- Jurisdiction
- Illinois
- Date
- 2023-03-17
- Topic
- general
THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION ) SCOTT MACKEY, on behalf of himself ) and all others similarly situated, ) ) No. 22 C 342 Plaintiff, ) v. ) ) Judge Virginia M. Kendall PEOPLECONNECT, INC., ) ) Defendant. ) ) MEMORANDUM OPINION & ORDER Plaintiff Scott Mackey brings a putative class action against Defendant PeopleConnect, Inc. (Dkt. 1). PeopleConnect owns Classmates.com, a website that maintains a database of school yearbooks. Mackey alleges that PeopleConnect violates the Illinois Right of Publicity Act and is unjustly enriched by using his name and likeness from his high school yearbook to advertise subscriptions to Classmates.com without his consent.
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THE UNITED STATES DISTRICT COURT
FOR THE NORTHERN DISTRICT OF ILLINOIS
EASTERN DIVISION
)
SCOTT MACKEY, on behalf of himself )
and all others similarly situated, )
) No. 22 C 342
Plaintiff, )
v. )
) Judge Virginia M. Kendall
PEOPLECONNECT, INC., )
)
Defendant. )
)
MEMORANDUM OPINION & ORDER
Plaintiff Scott Mackey brings a putative class action against Defendant PeopleConnect,
Inc. (Dkt. 1). PeopleConnect owns Classmates.com, a website that maintains a database of school
yearbooks. Mackey alleges that PeopleConnect violates the Illinois Right of Publicity Act and is
unjustly enriched by using his name and likeness from his high school yearbook to advertise
subscriptions to Classmates.com without his consent. (Id.) PeopleConnect moves to dismiss for
improper venue under Rule 12(b)(3), arguing that Mackey is bound to arbitrate individually any
claims against PeopleConnect. (Dkts. 44, 45). In the alternative, PeopleConnect moves to dismiss
for failure to state a claim. (Dkts. 44, 45). For the following reasons, the Court denies
PeopleConnect’s Motion. [44]
BACKGROUND
A. Classmates.com’s Operations1
PeopleConnect, Inc. owns and operates the website Classmates.com, which has collected
and made searchable information and images from tens of thousands of yearbooks from Illinois
1 This section concerns the facts relevant to the elements of Mackey’s claims against PeopleConnect, which are before
the Court on a Rule 12(b)(6) motion to dismiss and assumed true for purposes of the motion. Gociman v. Loyola Univ.
of Chi., 41 F.4th 873, 878
(7th Cir. 2022).
schools (among its over 400,000 school yearbooks collected from around the country). (Dkt. 1 ¶¶
1, 6, 23, 25, 32). Web users can visit Classmates.com for free and search for people and their
images. (Id. ¶ 6). The site first displays low-resolution versions of the searched-for individual’s
photographs. (Id. ¶¶ 5, 7). When users click on the photograph to view a higher resolution version,
or when they attempt to view more than two low-resolution photos, a pop-up message asks them
to register for a paid Classmates.com membership. (Id. ¶¶ 5–7). PeopleConnect also displays
messages adjacent to the searched-for individuals’ photos soliciting paid subscriptions. (Id. ¶ 8).
Subscribers then get access to full-resolution student photographs from all yearbooks in the
database, visibility into who has visited the subscriber’s profile, and the ability to read and reply
to messages sent by other subscribers. (Id. ¶ 12).
Plaintiff Scott Mackey has never visited Classmates.com nor registered as a member. (Id.
¶¶ 2, 46). But the site generates advertisements for its subscription services when someone clicks
on his photo. (Id. ¶¶ 5–8). Mackey alleges that PeopleConnect has used his own high school
yearbook photo to offer paid subscriptions to Classmates.com. (Id. ¶¶ 5–8, 49–56). This practice,
according to Mackey, misleads the public into believing that he endorses Classmates.com’s
subscription product when he has not consented to his photo’s use. (Id. ¶¶ 9–10). There is no opt-
out mechanism. (Id. ¶ 19).
B. Classmates.com’s Terms of Service and Arbitration Agreement2
Non-member visitors to Classmates.com are prompted to register for a free membership
after clicking through only the first few pages of a yearbook. (Dkt. 45-1 ¶ 7). When a visitor
registers for a free account, he or she must agree to Classmates.com’s Terms of Service and Privacy
2 This section concerns the facts relevant to PeopleConnect’s Rule 12(b)(3) motion to dismiss for improper venue.
The Court considers facts from evidence outside the pleadings on such a motion. Faulkenberg v. CB Tax Franchise
Sys., LP, 637 F.3d 801
, 808–10 (7th Cir. 2011).
Policy (“TOS”). (Id. ¶¶ 13, 21). Only after registering for a free membership does Classmates.com
show advertisements for paid subscriptions to the site. (Id. ¶ 8). To see advertisements for
Classmates.com’s subscription products, then, the user must have registered for a free account and
agreed to the TOS. (Id. ¶¶ 4, 8–13).
The TOS includes an arbitration provision that requires Classmates.com members to settle
any disputes with PeopleConnect individually through arbitration. (Id. ¶¶ 15–16; id. at 52, 57 §
12). The November 9, 2021 version of the TOS covers the member as well as anyone on whose
behalf the member is acting. (Id. ¶ 15 (“Additionally, if you access and use the Websites and
Services on behalf of or for the benefit of another, you are also agreeing to these Terms of Service
on their behalf, and further affirm that you have the authority to so agreed. Any reference to ‘you’
or ‘your’ shall also include any such person(s).”)). The TOS also allows the member to opt out, on
his own behalf or as an agent for another, of the arbitration provision by sending an opt-out notice
to PeopleConnect within thirty days of first use. (Id. ¶ 17).
Mackey has never created any membership account—free or paid—with Classmates.com,
so he has never personally agreed to the TOS. (Id. ¶¶ 22–23; dkt. 54 ¶¶ 11–12). One of his
attorneys, Benjamin Osborn, created a Classmates.com account on August 25, 2019, and he did
not opt out of the arbitration provision within thirty days. (Dkt. 45-1 ¶ 26). He agreed to the TOS.3
(Id. ¶ 27). Osborn has also created at least five additional accounts using different email addresses
3 Osborn agreed to a different version of the TOS in 2019, which stated in relevant part: “You and PeopleConnect
entities each agree that any and all disputes that have arisen or may arise between you and the PeopleConnect entities
shall be resolved exclusively through final and binding arbitration.” (Dkt. 56-9 at 18–22 § 13). Mackey argues that
the TOS Osborn originally agreed to in 2019 did not include Defendant’s provided language, which became effective
November 9, 2021, and expressly covers anyone on whose behalf the member acts when using the site. (Dkt. 53 at
13). The 2019 TOS also states that updates to the TOS will be posted on the website and this posting constitutes notice
of any changes; a member’s continued use of the websites and services constitutes acceptance of such changes. (Dkt.
56-9 at 3). If Osborn continued to use his Classmates.com account following the posting of the November 2021 TOS,
then he accepted the updated language. The record does not show whether he used his account for any purpose after
the November 2021 TOS came into effect.
and sent notice to PeopleConnect to opt out of the arbitration provision for three of them.4 (Dkt.
45-1 ¶¶ 28–33).
Mackey retained Osborn on June 3, 2021, and before then, he had never met or spoken
with Osborn. (Dkt. 54 ¶¶ 3–4). Mackey did not know that Osborn had created a Classmates.com
account or ever agreed to its TOS until seeing PeopleConnect’s Motion filed on July 13, 2022. (Id.
¶¶ 7–8). Just before filing this lawsuit on Mackey’s behalf, Osborn emailed PeopleConnect’s
counsel stating that Mackey does not consent to arbitration of any claims he may have against
PeopleConnect, does not authorize his counsel to consent to arbitration on his behalf, and has not
ratified any agreements to arbitrate. (Dkt. 1-3). The email does not reference Osborn’s own
Classmates.com account nor his prior assent to the TOS. (See id.) Mackey reviewed the Complaint
before it was filed on January 20, 2022, and he knew nothing then of any agreement to arbitrate
between his counsel and PeopleConnect. (Dkt. 54 ¶ 9). The Complaint itself includes a section
designated “No Agreement to Arbitrate” and references similar lawsuits in other jurisdictions
against PeopleConnect. (Dkt. 1 ¶¶ 36–45).
Mackey did not include screenshots in the Complaint to show how his likeness is used in
advertisements to avoid PeopleConnect’s arguments in the earlier lawsuits that use of screenshots
in the Complaint would confer a benefit on him. (Id. ¶¶ 37, 40). The Complaint neither references
Osborn’s account nor states that Osborn had agreed to Classmates.com’s TOS. (See id.) Mackey
“do[es] not agree, and ha[s] never agreed, to arbitrate [his] claims against PeopleConnect.” (Dkt.
54 ¶ 13). He retained and authorized his counsel to pursue litigation in federal court, not arbitration.
(Id. ¶¶ 14–15). Finally, Osborn asserts that he personally has “never searched for Mr. Mackey’s
4 PeopleConnect asserts that Classmates.com’s TOS prohibits one person from creating multiple accounts using
different email addresses. (Dkt. 45-1 ¶ 14).
name or photograph on www.classmates.com,” nor visited the site for any purpose related to
Mackey’s claim. (Dkt. 55 ¶ 7).
C. Procedural History
Mackey has sued on behalf a class of current and former Illinois residents who are not
subscribers of Classmates.com and whose names, photographs, and personal information
PeopleConnect extracted from yearbooks and incorporated into its yearbook database to promote
Classmates.com subscriptions. (Dkt. 1 ¶¶ 65–72). He brings claims under the Illinois Right of
Publicity Act, 765 ILCS 1075/1 et seq. (“IRPA”), and Illinois common law for unjust enrichment.
(Id. ¶¶ 73–86). PeopleConnect moves to dismiss for improper venue under Rule 12(b)(3), asserting
that Mackey is bound to arbitrate any claims he may have against it. (Dkt. 44). In the alternative,
PeopleConnect moves to dismiss for failure to state a claim. (Id.)
LEGAL STANDARD
A party must move to dismiss for improper venue—rather than to compel arbitration—
when an “arbitration clause requires arbitration outside the confines of the district court’s district.”5
Faulkenberg v. CB Tax Franchise Sys., LP, 637 F.3d 801, 808
(7th Cir. 2011); see also Haber v. Biomet, Inc.,578 F.3d 553, 558
(7th Cir. 2009). To determine whether the parties are bound to arbitrate, the Court can consider facts outside the pleadings.Id.
at 809–10. The Court draws reasonable inferences in favor of the non-moving party. Jackson v. Payday Fin., LLC,764 F.3d 765, 773
(7th Cir. 2014) (citing Faulkenberg,637 F.3d at 806
).
On a Rule 12(b)(6) motion to dismiss, the Court accepts all well-pleaded facts as true and
“draw[s] all reasonable inferences in the [plaintiff’s] favor.” Gociman v. Loyola Univ. of Chi., 41 F.4th 873, 878
(7th Cir. 2022). The Court “also consider[s] any documents attached to and integral 5 The arbitration agreement here designates Seattle, Washington, as the arbitration location. (Dkt. 45-1 at 57 § 12.B.2). to the complaint as part of the [plaintiff’s] allegations.” Id. The complaint’s “short and plain statement of the claim showing that the pleader is entitled to relief,” Fed. R. Civ. P. 8(a)(2), must offer more than “labels and conclusions” or “a formulaic recitation of the elements.” Bell Atl. Corp. v. Twombly,550 U.S. 544, 555
(2007). To survive a defendant’s motion to dismiss, “a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal,556 U.S. 662, 678
(2009) (quoting Twombly,550 U.S. at 570
). Notably, “[t]he Twombly plausibility standard, which applies to all civil actions, does not prevent a plaintiff from pleading facts alleged upon information and belief where the facts are peculiarly within the possession or control of the defendant.” Arista Records, LLC v. Doe 3,604 F.3d 110, 120
(2d Cir. 2010) (internal quotation marks and citations omitted).
DISCUSSION
A. Motion to Dismiss for Improper Venue Under Rule 12(b)(3)
The Court, rather than an arbitrator, resolves whether an agreement to arbitrate exists.
Cont’l Cas. Co. v. Am. Nat’l Ins. Co., 417 F.3d 727, 730
(7th Cir. 2005). Agreements to arbitrate remain “a matter of contract.” First Options of Chi., Inc. v. Kaplan,514 U.S. 938, 943
(1995). Just as in any contract, a party must have agreed to an arbitration provision to be bound by it. United Steelworkers of Am. v. Warrior & Gulf Navigation Co.,363 U.S. 574, 582
(1960) (“[A] party cannot be required to submit to arbitration any dispute which he has not agreed so to submit.”). Illinois contract law here governs whether an enforceable agreement to arbitrate exists. See Sosa v. Onfido, Inc.,8 F.4th 631, 637
(7th Cir. 2021) (federal courts sitting in diversity apply the
“choice-of-law rules of the forum state” and under Illinois’s rules, “forum law is applied ‘unless
an actual conflict with another state’s law is shown, or the parties agree that forum law does not
apply’” (internal citation omitted)).
Mackey never personally agreed to arbitrate claims against PeopleConnect because he
never accepted Classmates.com’s TOS. He denies ever visiting Classmates.com, let alone agreeing
to its TOS through registering for an account. PeopleConnect submits that he is nevertheless bound
to arbitrate because his attorney, Osborn, created a Classmates.com account in August 2019 and
failed to opt out of the TOS, which Mackey then ratified by accepting the benefits of his counsel’s
prior agreement.
An attorney is his client’s agent and can bind his client while acting within the apparent
scope of his authority during legal representation. Horwitz v. Holabird & Root, 816 N.E.2d 272, 277
(Ill. 2004). Osborn acted for himself and not for Mackey when he created his account in August 2019. Osborn had never met and did not represent Mackey before June 3, 2021, so he had neither actual nor apparent authority as his agent before then.6 See Braundmeier v. Ancestry.com Operations, Inc., No. 20 C 7390,2022 WL 17176524
, at *3 (N.D. Ill. Nov. 23, 2022) (“It strains
logic to believe that a principal can authorize an action taken years prior to engaging the agent.”).
But PeopleConnect maintains that Mackey nonetheless subsequently ratified his agent’s agreement
to the TOS and is therefore bound by agency principals to arbitrate his claims.
“Ratification occurs when the principal learns of an unauthorized transaction [of the agent],
then retains the benefits of the transaction or takes a position inconsistent with nonaffirmation.”
Siena at Old Orchard Condo. Ass’n v. Siena at Old Orchard, L.L.C., 75 N.E.3d 420
, 444 (Ill. App. Ct. 2017) (internal quotation marks omitted). “[T]he person ratifying secures a benefit through the actions of another who is acting on his behalf with apparent or implied authority.” Horwitz, 816 6 This record is distinguishable from Knapke v. PeopleConnect, Inc., where the record did not clearly show whether a principal-agent relationship existed when counsel created a Classmates.com account and whether counsel did so within the scope of his authority.38 F.4th 824
, 834–35 (9th Cir. 2022). Nor did the record show whether the plaintiff- client knew about and acquiesced to her counsel’s assent to the TOS on her behalf.Id.
at 835–36. The Ninth Circuit vacated the district court’s denial of PeopleConnect’s motion to compel arbitration and remanded for further discovery on these issues.Id. at 836
. Here, by contrast, the parties each submitted affidavits that provide sufficient facts to decide the motion. N.E.2d at 280 (citing Swader v. Golden Rule Ins. Co.,561 N.E.2d 99, 104
(Ill. 1990)). “For ratification to occur, the principal must, with full knowledge of the act, manifest an intent to abide and be bound by the transaction.” Cove Mgmt. v. AFLAC, Inc.,986 N.E.2d 1206
, 1215 (Ill. App. Ct. 2013) (quoting Gambino v. Boulevard Mortg. Corp.,922 N.E.2d 380, 413
(Ill. App. Ct. 2009)). “Ratification may be inferred from surrounding circumstances, including long-term acquiescence, after notice, to the benefits of an allegedly unauthorized transaction.”Id.
(quoting Gambino,922 N.E.2d at 413
)).
Here, PeopleConnect’s argument that Mackey ratified by retaining the benefits of an
agreement Osborn made nearly two years before they met hangs by a tenuous chain of logic. First,
PeopleConnect argues that Osborn remains bound to the TOS regardless of which Classmates.com
account he uses to access the site—including those for which he has opted out—because the
agreement attaches to the individual rather than the account—making all subsequent accounts (and
opt-outs) void. Second, PeopleConnect continues, Osborn bound his client to the TOS by accessing
his Classmates.com account for any suit-related purpose after he was retained, because this falls
within the scope of his apparent authority as his counsel. PeopleConnect’s argument would extend
to anyone connected to counsel who searched for Mackey on the site to perform a Rule 11
investigation of his claims. Third, although Mackey knew nothing of the TOS or any arbitration
agreement between Osborn and PeopleConnect when he first retained Osborn, PeopleConnect
imputes knowledge of this agreement and its “benefits” to Mackey when (1) the pre-suit letter was
sent, and (2) he reviewed the Complaint. And fourth, by virtue of Osborn’s filing the Complaint
describing how Classmates.com uses his client’s images, Mackey retained the “benefit” of
Osborn’s agreement to the TOS and thereby bound himself to arbitrate. Even assuming the first
contention—that Osborn is still bound by his August 2019 agreement to the TOS because opt-outs
for other accounts are void—this chain of reasoning contains several weak links when viewed
against the factual record.
Initially, Osborn averred that he never searched for Mackey on Classmates.com, nor visited
the site for any purpose related to his claims, after Mackey retained him. (Dkt. 55 ¶ 7). The record
shows that someone searched for Scott Mackey on Classmates.com on January 5, 2022, six days
before the pre-suit letter was sent and fifteen days before the Complaint was filed. (Dkt. 45-1 ¶
24). The pre-suit letter also acknowledges that counsel—without specifying who—visited
Classmates.com to conduct a Rule 11 investigation.7 (Dkt. 1-3). Counsel made similar
representations in other filings. (See dkt. 14-3 ¶ (“[W]e performed our investigation of Mr.
Mackey’s claims using an account for which counsel executed the exact procedures your client
told the Ninth Circuit would retain the right to a judicial forum.”); dkt. 38 at 5–6 (“Plaintiff’s
counsel opted out of the arbitration clause in the Classmates.com Terms of Service prior to visiting
the website to verify that Plaintiff’s name and photograph appear on the website.”)).
PeopleConnect submits that these representations establish that Osborn did use an account—from
which he had never successfully opted out of the TOS—to search for Mackey on Classmates.com
and thereby assented to the TOS as Mackey’s agent within the scope of his representation. This
argument falls short.
Again, Osborn denies ever visiting Classmates.com related to Mackey’s claim to search
for him. By its own terms, the arbitration agreement binds Osborn alone, when accessing the
website for himself or on behalf of any others. (Dkt. 45-1 at 5 (“By accessing and using the
7 Mackey submitted the affidavit of Samuel Strauss of Turke & Strauss LLP—also representing Mackey—averring
that he directed a non-attorney staff member of his firm to search for Scott Mackey to confirm that his name and
photograph appear on the site, and that this staff member was told not to visit any portion of the website that requires
agreeing to the TOS. (Dkt. 56 ¶¶ 6–7). This affidavit, however, cannot establish what this unnamed staff did, only
what Strauss told him or her to do. Its evidentiary value is limited.
Websites and Services you are agreeing to the following Terms of Service. . . . [I]f you access and
use the Websites and Services on behalf of or for the benefit of another, you are also agreeing to
these Terms of Service on their behalf . . . .”)). It does not and cannot bind a non-member who has
never agreed to the TOS, even when acting at the direction of a member. Mackey has provided
evidence that Osborn did not search for Mackey and directed someone else on his team to do so.
If that other person never agreed to the TOS and visited sections of the website that are accessible
without assenting to the TOS, he or she is not bound by them and did not bind Mackey. Indeed,
Mackey’s explanation is plausible.
PeopleConnect contends that Mackey could not have alleged certain facts in his Complaint
unless a Classmates.com member searched for him. (See dkt. 45-1 (citing dkt. 1 ¶¶ 5–8, 49, 50,
54–55)). But Mackey has shown otherwise: some of this information is accessible to non-member
users. (See dkt. 1 ¶ 6). Other information about how Classmates.com generates advertisements is
already publicly available, through prior filings in similar lawsuits with screenshots—all filed well
before Mackey retained Osborn. (See dkt. 56-1 (Callahan v. PeopleConnect, Inc. Complaint); dkt.
56-2 (Bonilla v. PeopleConnect, Inc. Complaint); dkt. 56-3 (Knapke v. PeopleConnect, Inc.
Complaint)). Finally, facts relevant to Classmates.com’s use of Mackey’s specific photograph in
advertisements, accessible only to member-users, are pleaded on information and belief, based on
the verification that Mackey’s photograph appears in the free section of the site and on the general,
publicly available knowledge of how Classmates.com functions. (See dkt. 1 ¶¶ 49–50, 54–55). It
is entirely plausible that a non-member user, who visited only the non-member sections of
Classmates.com, verified that Mackey’s name and photograph appear on the site and helped
construct the Complaint without ever searching for Mackey by accessing the site as a member.
Even if this did not happen, and someone—whether Osborn, another affiliated counsel, or
counsel’s staff—searched for Mackey after assenting to the TOS without successfully opting out
of the arbitration agreement, counsel’s undisclosed use of Classmates.com to conduct a Rule 11
investigation is not an action taken on behalf of his client that the client ratified by retaining its
benefits. An attorney has an independent obligation to the Court under Rule 11 to conduct a
reasonable investigation of the facts underlying a client’s claims before pressing litigation to the
point of seeking discovery. Frantz v. U.S. Powerlifting Fed’n, 836 F.2d 1063, 1068
(7th Cir. 1987). To file a lawsuit without any independent investigation of the underlying facts exposes an attorney and his firm to sanctions. Several courts confronting this same issue have likewise found that an attorney’s verification that his client’s claims have some factual basis falls well short of conferring a “benefit” on that client. See Callahan v. PeopleConnect, Inc., No. 21-16040,2022 WL 823594
, at *1 (9th Cir. Mar. 18, 2022) (“There is considerable doubt on this record that the Plaintiffs received any ‘benefits’ that would trigger ratification, such as a settlement or receipt of payment.”).8 PeopleConnect has failed to cite to any analogous case where a court has held that an attorney’s independent verification of the factual basis of his client’s claim was a “benefit” conferred by the very entity allegedly harming the client’s interests. Its ratification argument falters 8 See also, e.g., Callahan v. PeopleConnect, Inc., No. 20-cv-9203,2021 WL 1979161
, at *6 (N.D. Cal. May 18, 2021), aff’d, No. 21-16040,2022 WL 823594
(9th Cir. Mar. 18, 2022) (“As a final point, it is worth noting that the actions of Plaintiffs’ counsel here do not serve as the basis of Plaintiffs’ claims—i.e., counsel’s use of the Classmates.com website is not the factual predicate for Plaintiffs’ claims. Rather, counsel’s use of the website was undertaken as part of the investigation—an investigation consistent with counsel’s Rule 11 obligations, and Plaintiffs’ duty to plead with specificity a plausible claim . . . into whether Plaintiffs did, in fact, have claims against PeopleConnect. The Court is troubled by PeopleConnect’s suggestion that a plaintiff’s access to a judicial forum may be cut off simply because counsel for the plaintiff fulfilled a duty under Rules 11 and 12 to investigate prior to filing suit. Under PeopleConnect’s position, Plaintiffs here would either file suit without doing the necessary pre-suit investigation, raising serious concerns, or would waive the right to a judicial forum, a right protected under the First Amendment.”); Boshears v. PeopleConnect, Inc., No. C21-1222,2022 WL 888300
, at *9 (W.D. Wash. Mar. 25, 2022) (“Nor is there any evidence that Boshears received any ‘benefit’ from his counsel’s use of the Classmates’ website, as counsel’s use merely aided in the filing of a complaint and satisfying counsel’s Rule 11 obligations.”); cf. Braundmeier,2022 WL 17176524
, at *3 (“A contrary ruling—that a lawyer could unintentionally force clients into arbitration by conducting routine research—would disincentivize fact-checking and burden the litigation process by making lawyers either file complaints with unverified information or seek basic knowledge through onerous discovery.”). here. See Horwitz,816 N.E.2d at 280
(“If there is no benefit, ratification will not be implied.”).
Although PeopleConnect contends that Mackey has benefited from its proprietary information—
i.e., how advertisements for its subscription services are generated—to “bolster” his claims, this
knowledge was publicly available through filings in other lawsuits months before Mackey filed
his Complaint.
Even if such a benefit was conferred, Mackey never knew any arbitration agreement had
existed between PeopleConnect and Osborn before filing his lawsuit. He did not have “full
knowledge of the act” that he supposedly ratified. See Cove Mgmt., 986 N.E.2d at 1215.
PeopleConnect argues that Mackey should have known about this arbitration agreement when (1)
his counsel sent a pre-suit letter to PeopleConnect’s counsel disclaiming any arbitration agreement
existed, and (2) when he reviewed the Complaint prior to filing. But neither document contains
any reference to Osborn’s personal Classmates.com account that he opened in 2019. On the
contrary, both documents would naturally have confirmed Mackey’s belief that he had authorized
his counsel solely to litigate in federal court rather than to arbitrate.
PeopleConnect seems to imply that Mackey should have suspected Osborn was hiding
something from him, simply by twice declaring that no arbitration agreement existed that could
bind Mackey. It suggests that Mackey was grossly negligent or willfully ignorant for failing to
learn of the terms of his counsel’s agreement after being on notice that such an agreement might
exist. (See dkt. 45 at 8–10). PeopleConnect places a heavy burden on a non-attorney client by
expecting him to suspect an arbitration agreement existed despite his counsel’s assertions to the
contrary. Such suspicion somehow further obligates the client to inquire into the specific
provisions of an online clickwrap agreement that his counsel first entered into years before being
retained.
Finally, after learning of Osborn’s TOS agreement when PeopleConnect filed its motion,
Mackey showed no intent to be bound by any arbitration provision, even had his counsel acted
within the scope of his representation by searching for his name on Classmates.com during a Rule
11 investigation. See Cove Mgmt., 986 N.E.2d at 1215 (“For ratification to occur, the principal
must, with full knowledge of the act, manifest an intent to be bound by the transaction.”). Mackey
repudiated this agreement and averred that he never authorized his counsel to arbitrate his claims.
This is consistent with his actions: litigating in federal court. To the extent that he inadvertently
retained any purported “benefits” from his counsel’s actions despite this express disavowal, he
could not return such benefits after filing suit. See Callahan, 2022 WL 823594
, at *1 (“[A]t the
time the complaint was filed, there was no evidence Plaintiffs knew the arbitration agreement
existed, that their counsel had executed it, or that they had a right to rescind it. By the time Plaintiffs
were alerted to this information, any information derived from their counsel’s use of the website
had already been publicly filed and had become part of the litigation. At that stage, it was no longer
possible for Plaintiffs to avoid ‘accepting’ any of these purported ‘benefits.’”).
This record is sufficient to show that Mackey has not ratified any agreement of his counsel
to arbitrate claims against PeopleConnect. The Court needs no additional evidence, so it denies
PeopleConnect’s Motion to dismiss for improper venue under Rule 12(b)(3) and declines to order
further discovery on arbitrability.
B. Motion to Dismiss for Failure to State a Claim Under Rule 12(b)(6)
1. Compliance with Rule 8(a) Pleading Requirements
PeopleConnect argues that Mackey’s Complaint fails to satisfy Rule 8(a). (Dkt. 45 at 13–
16). Within the Complaint’s 87 paragraphs, Mackey makes 12 allegations “on information and
belief,” ten of which pertain to Classmates.com’s use of his photo.9 (See dkt. 1 ¶¶ 16, 28, 40, 49–
56, 58). As discussed, Mackey’s counsel conducted a Rule 11 investigation of his claims to verify
that his name and photograph do appear on Classmates.com. But he did not include screenshots in
his Complaint to avoid PeopleConnect’s argument that this would “confer a benefit” on Mackey
that would ratify any prior arbitration agreement Osborn made when he first created his
Classmates.com account. (Id. ¶ 41). PeopleConnect now seeks to invalidate the Complaint as
wholly inadequate because Mackey’s counsel sought to preserve his client’s rights and filed a
Complaint that is both factually supported but did not require counsel to access Classmates.com
through his membership account—an account which, according to PeopleConnect’s position,
counsel had no opportunity to opt out of to represent Mackey.
PeopleConnect attempts to stretch Rule 8’s pleading requirements beyond their intended
purpose. It cannot claim in good faith that it has insufficient notice of Mackey’s claims. Nor can
it state that Mackey has insufficient factual basis to allege how Classmates.com uses his
photographs, when Mackey’s counsel performed a Rule 11 investigation to verify that his photo
appears on the website, and publicly available filings from prior lawsuits show how the website
generates advertisements. Rather, by invoking Rule 8(a) in combination with its ratification
argument, PeopleConnect aims only to box Mackey out of federal court altogether. PeopleConnect
has made more specific information unavailable to him by default. Cf. Callahan v. PeopleConnect,
Inc., No. 20-cv-9203, 2021 WL 1979161
, at *6 (N.D. Cal. May 18, 2021) (characterizing the
“resulting policy dilemma created by PeopleConnect’s position” as “being on the horns of a
9 The Complaint also begins with the prefatory statement: “Plaintiff Scott Mackey, by and through his attorneys,
makes the following allegations on information and belief, except as to factual allegations pertaining to Plaintiff,
which are based on personal knowledge.” (Dkt. 1 at 1). The Court agrees that this is somewhat vague, but the individual
allegations in the Complaint nevertheless make clear which are made “on information and belief.”
dilemma, Hobson’s choice, stuck between a rock and a hard place, or caught between Scylla and
Charybdis”).
The Court considers the information that Mackey pleads “on information and belief” to be
within the defendant’s unique control. See Arista Records, 604 F.3d at 120
; see also, e.g., Frerck v. Pearson Educ., Inc., No. 11-cv-5319,2012 WL 1280771
, at *3 (N.D. Ill. Apr. 16, 2012)
(recognizing as appropriate allegations pleaded on information and belief when defendant withheld
information that plaintiff had asked for before suing, after plaintiff established basis for belief
defendant possessed that information). Notwithstanding Mackey’s allegations on information and
belief, his Complaint satisfies Rule 8(a)’s notice-pleading standard.
2. Illinois Right of Publicity Act
Turning to the merits, PeopleConnect maintains that both Mackey’s Illinois law claims are
facially inadequate as pleaded. Further, it argues that federal law bars Mackey’s claims altogether.
To state an IRPA claim, “the plaintiff must allege: (1) an appropriation of the plaintiff’s
identity, (2) without the plaintiff’s written consent, and (3) for defendant’s commercial purpose.”
Huston v. Hearst Commc’ns, Inc., 53 F.4th 1097, 1099
(7th Cir. 2022) (citing 765 Ill. Comp. Stat. 1075/30(a); Blair v. Nev. Landing P’ship,859 N.E.2d 1188, 1192
(Ill. 2006)). The IRPA defines “commercial purpose” disjunctively as “the public use or holding out of an individual’s identity (i) on or in connection with the offering for sale or sale of a product, merchandise, goods, or services; (ii) for purposes of advertising or promoting products, merchandise, goods, or services; or (iii) for the purpose of fundraising.” Huston,53 F.4th at 1100
(citing 765 Ill. Comp. Stat.
1075/5).
a) Extraterritoriality
Illinois law cannot be applied extraterritorially without clear intent from the statute’s
express provisions. Avery v. State Farm Mut. Auto. Ins. Co., 835 N.E.2d 801, 852
(Ill. 2005). While
the parties dispute whether the IRPA was intended to extend outside of Illinois, the Court need not
reach that question, because at this stage, Mackey sufficiently alleges in-state IRPA violations.
“[T]here is no single formula or bright-line test for determining whether a transaction
occurs within” Illinois; the Court considers each case “on its own facts.” Id. at 854
. Deciding where a statutory violation occurs turns on whether the circumstances relating to the alleged conduct “occur primarily and substantially in Illinois.”Id.
The Court considers various factors, including the plaintiff’s residence, the location of harm, communications between parties (where sent and where received), and where the defendant’s policy is carried out. Seeid.
Here, Mackey is an Illinois resident, and the class he proposes includes current and former
Illinois residents. PeopleConnect designed its website to allow users to focus their searches of
yearbooks on Illinois schools, knowing that many alumni still live in Illinois. Mackey has alleged
harms flowing from the nonconsensual appropriation of his and others’ likenesses from Illinois
school yearbooks. This harm occurs in Illinois when a current resident searches for a former
classmate—whether that former classmate still lives in Illinois or not—and is presented with an
advertisement in connection with that person’s likeness. PeopleConnect’s failure to obtain consent
from Illinois residents before using their photographs occurred in Illinois. (Dkt. 1 ¶ 25).
PeopleConnect’s policy of displaying advertisements to users occurred on its website, “and thereby
occurred nationally and thus necessarily in Illinois.” Fischer v. Instant Checkmate LLC, No. 19 C
4892, 2022 WL 971479
, at *11 (N.D. Ill. Mar. 31, 2022). Under these circumstances, the conduct underlying Mackey’s allegations occurred primarily and substantially in Illinois. The claims do not require applying IRPA extraterritorially. See Patel v. Facebook, Inc.,932 F.3d 1264
, 1276 &
n.7 (9th Cir. 2019) (explaining that a statute’s “application to individuals who are located in
Illinois, even if some relevant activities occur outside the state,” is not extraterritorial).
PeopleConnect focuses its extraterritoriality argument on the location of Classmates.com
users, who may or may not be in Illinois when shown Mackey’s or a putative plaintiff’s likeness.
PeopleConnect states, without citation to legal authority, that “[t]he sine qua non of an IRPA
violation is the publication of a person’s identity to a third-party,” so “the required in-state nexus
is satisfied only if the person’s identity was displayed to a Classmates.com user in Illinois.” (Dkt.
45 at 16–17). But “third-party viewing is not an element of an IRPA claim.” Fischer, 2022 WL 971479
, at *11; see also Huston,53 F.4th at 1099
(listing elements of an IRPA violation); Trannel v. Prairie Ridge Media, Inc.,987 N.E.2d 923, 930
(Ill. App. Ct. 2013) (holding that a defendant’s “holding out” for a commercial purpose means representing a plaintiff’s identity in connection with the sale of a product, merchandise, goods, or services, without demonstrating publication to a third party as a required element). Although the user’s location is one factor to consider in the extraterritoriality analysis, Avery suggests that “focusing solely” on this factor would “create questionable results” given other countervailing factors.835 N.E.2d at 853
; accord Fischer,2022 WL 971479
, at *11. Mackey alleges sufficient facts to show PeopleConnect’s conduct relevant to
his claims and those of other putative plaintiffs occurred primarily and substantially in Illinois.
Finally, whether circumstances related to PeopleConnect’s conduct occurred primarily and
substantially in Illinois is “a highly fact-based analysis that is generally inappropriate at the motion
to dismiss stage.” Vance v. Int’l Bus. Machs. Corp., No. 20-cv-577, 2020 WL 5530134
, at *3 (N.D. Ill. Sept. 15, 2020) (applying extraterritoriality analysis to Illinois Biometric Information Privacy Act (BIPA)); see also, e.g., Monroy v. Shutterfly, Inc., No. 16 C 10984,2017 WL 4099846
, at *6 (N.D. Ill. Sept. 16, 2017) (declining to decide extraterritorial application of BIPA on motion to dismiss with undeveloped factual record); Rivera v. Google Inc.,238 F. Supp. 3d 1088, 1102
(N.D.
Ill. 2017) (concluding that plaintiffs had alleged sufficient facts to survive motion to dismiss but
discovery might change calculus). Here, too, discovery may disclose additional facts showing
IRPA’s extraterritorial application, and the parties will have an opportunity to revisit their
arguments.
b) Prima Facie IRPA Claim
i. Plaintiff Pleaded Public Use of His Identity
PeopleConnect argues that Mackey fails to allege “the public use or holding out of [his]
identity” that defines the commercial-use element of the IRPA claim. 765 Ill. Comp. Stat. 1075/5.
According to PeopleConnect, to show “public use or holding out,” Mackey must allege that a third
party—other than someone connected with his lawsuit—viewed his name and photograph on
Classmates.com. This is incorrect; the IRPA does not require third-party viewing, so Mackey need
not allege anyone saw his image.
While the statute does not define “public use,” several courts have indicated that publishing
the plaintiff’s identity online in connection with its advertisements satisfies this element. See
Trannel v. Prairie Ridge Media, Inc., 987 N.E.2d 923, 929
(Ill. App. Ct. 2013) (noting that in context of the IRPA “the word ‘public’ is unambiguous and means the ‘aggregate of the citizens’ or ‘everybody’ or the ‘people at large’ or the community at large”); Performance Mktg. Ass’n, Inc. v. Hamer,998 N.E.2d 54, 59
(Ill. 2013) (noting that publication of online marketing “is inherently national or international in scope and disseminated to a national or international audience”). By publishing Mackey’s name and photograph online in connection with its services, PeopleConnect has disseminated them to an international audience; it has made a public use of Mackey’s identity. Alternatively, even if Mackey has not adequately alleged “public use,” he has alleged the “holding out” of his image. “[T]he Act prohibits the holding out—meaning the representation—of an individual’s identity on or in connection with certain activities.” Trannel,987 N.E.2d at 930
.
Mackey alleges that PeopleConnect represented his identity on its website in connection with
advertisements for its subscription services. In both contexts, the statute focuses on the defendant’s
conduct—not the consequences of this conduct on third parties.
Several courts have rejected the argument that the IRPA requires a third party to perceive
the plaintiff’s appropriated identity to demonstrate the defendant has made a “public use” or
“holding out” of it. See Siegel v. Zoominfo Techs., LLC, No. 21-cv-2032, 2021 WL 4306148
, at *3–*4 (N.D. Ill. Sept. 22, 2021) (finding plaintiff sufficiently stated claim for relief by alleging website used identity in free previews to advertise, promote, and offer subscription sales, without alleging specific third-party viewership); Fischer,2022 WL 971479
, at *10 (“[H]ow many (if any) [defendant website] users saw a putative class member’s search result or SEO Directory profile is immaterial to whether [defendant] violated the IRPA by holding out that person’s identity in connection with the offering for sale of its services.”). Moreover, the common-law tort of the appropriation of name or likeness, which the IRPA codified in Illinois, see Trannel,987 N.E.2d at 928
, includes no element of third-party viewership. See Restatement (Second) of Torts § 652C
(Am. L. Inst. 1977) (“One who appropriates to his own use or benefit the name or likeness of
another is subject to liability to the other for invasion of privacy.”). Moreover, PeopleConnect has
cited to no legal authority establishing that the IRPA requires third-party viewing. The Court is
not persuaded by its unsupported proposition.
ii. Plaintiff Pleaded Use of Identity for Commercial Purpose
Next, PeopleConnect argues that Mackey has failed to plausibly allege the use of his
identity “for a commercial purpose” such as “for purposes of advertising” and “in connection with
the offering for sale or sale” of goods or services. This argument likewise falls short.
The IRPA “contemplates a use or holding out of an individual’s identity with the aim of
effectuating a sale.” Huston, 53 F.4th at 1101
. Mackey has alleged that (1) Classmates.com provides a publicly accessible webpage where users can search for him, (dkt. 1 ¶ 51); (2) users who search for Mackey are shown low-resolution photographs of him, (id. ¶ 52); (3) users who click on Mackey’s low-resolution photograph receive a pop-up message asking the user to register with the site, (id. ¶ 53); (4) after registering, the website solicits the purchase of a paid subscription, (id. ¶ 54); and (5) next to search results containing Mackey’s photographs, the website displays banner ads soliciting the purchase of a subscription, (id. ¶ 55). Classmates.com solicits the purchase of its subscription services by using Mackey’s image as part of its advertising flow logic. In other words, it uses or holds out Mackey’s identity to sell its product. See Huston,53 F.4th at 1101
.10
PeopleConnect relies on factual affidavits to rebut Mackey’s allegations. (See dkt. 45 at
18–19). But at the motion-to-dismiss stage, the Court must accept as true all well-pleaded facts in
the Complaint. Gociman, 41 F.4th at 878
. Materials inconsistent with the Complaint should not be considered on a Rule 12(b)(6) motion. See Heng v. Heavner, Beyers & Mihlar, LLC,849 F.3d 348
, 10 See also, e.g., Sessa v. Ancestry.com,561 F. Supp. 3d 1008
, 1030 (D. Nev. 2021) (“Plaintiffs’ names and images are allegedly contained in Ancestry’s Yearbook Database. If a prospective subscriber searches for Plaintiffs’ names and tries to click through to their information, a limited access user is presented with an advertisement to purchase a subscription. The advertising indicates that Ancestry is trading off the value of customers searching for Plaintiffs’ names in order to entice them into purchasing a subscription.”); Lukis v. Whitepages Inc.,454 F. Supp. 3d 746
, 760 (N.D. Ill. 2020) (“The complaint alleges that Whitepages used Lukis’s identity . . . in free previews used to advertise, promote, and offer for sale its monthly subscription services. That is a textbook example under the IRPA of using a person’s identity for a commercial purpose.”); Siegel,2021 WL 4306148
, at *3 (holding plaintiff stated IRPA claim
where website generated a “preview page” in response to search with plaintiff’s identifying information, prompts user
to register for a free account to access more, and then advertised paid subscriptions).
354 (7th Cir. 2017) (discussing impropriety of considering exhibits outside the pleadings at
motion-to-dismiss stage). It is premature to consider PeopleConnect’s factual defenses to
Mackey’s claims.
Additionally, PeopleConnect relies on two inapposite cases. In the first case, Thompson v.
Getty Images (US), Inc., the court dismissed an IRPA claim because the defendant sold photos of
the plaintiff himself and did not use “[plaintiff’s] photographs in connection with an offer to sell
or a sale of some other product, merchandise, good, or service as contemplated by the statute.” No.
13 C 1063, 2013 WL 3321612
, at *2 (N.D. Ill. July 1, 2013) (emphasis added). PeopleConnect
argues the situation here is analogous, because Classmates.com displays a preview of the exact
thing PeopleConnect seeks to sell—yearbook excerpts. But Mackey has alleged that
PeopleConnect uses his identity to sell subscriptions to Classmates.com, which includes such
services as “access to full-resolution student photographs from hundreds of thousands of
yearbooks; visibility into who has visited the subscriber’s profile; and the ability to read and reply
to messages sent by other subscribers.” (Dkt. 1 ¶ 12). A Classmates.com subscription thus
constitutes a separate product or service from the yearbook excerpts.
Likewise, in Dobrowolski v. Intelius, Inc., the court dismissed an IRPA claim after
concluding that the defendant did not use plaintiffs’ identifies for a commercial purpose. No. 17
CV 1406, 2018 WL 11185289
, at *3 (N.D. Ill. May 21, 2018). But as the court explained in Lukis,
the defendants [in Dobrowolski] used the free previews to advertise only
background reports regarding the person identified in the preview. . . . Here, by
contrast, Whitepages used Lukis’s identity to advertise not a background report
regarding Lukis, but a monthly subscription service giving the purchaser access to
background reports on anybody in Whitepages’s database. Thus, Lukis’s identity
was not part and parcel of the entire product or service being advertised, meaning
that Whitepages’s use of her identity had a commercial purpose . . . .
Lukis, 454 F. Supp. 3d at 760–61. As in Lukis, Mackey here alleges PeopleConnect uses his
likeness to sell not just his own yearbook image and personal information, but subscriptions to
Classmates.com that incorporate additional services. Mackey sufficiently alleges that
PeopleConnect uses his likeness for a commercial purpose.
iii. Incidental-Use Doctrine Does Not Apply in Illinois
Next, PeopleConnect argues that any alleged public use or holding out of Mackey’s identity
is too attenuated to support an IRPA claim. (Dkt. 45 at 21–22). PeopleConnect points to Bogie v.
Rosenberg, where the Seventh Circuit interpreted Wisconsin’s right-of-publicity statute and held
that the use of the plaintiff’s image was “de minimus” and thus fell within the incidental-use
exception under Wisconsin law. 705 F.3d 603
, 615–16 (7th Cir. 2013). But PeopleConnect also concedes that the Illinois Supreme Court has not adopted the incidental-use exception. (Dkt. 45 at 21 n.12). Indeed, it fails to cite any Illinois caselaw importing this common-law doctrine into interpretation of Illinois’s statute. Federal courts interpreting state law must proceed cautiously in the absence of state supreme court guidance, for “federal court pronouncements on the content of state law inherently involve a significant intrusion on the prerogative of the state courts to control that development.” Wagner-Meinert Eng’g, LLC v. TJW Indus., Inc.,587 F. Supp. 3d 744
, 749 (N.D. Ind. 2022) (quoting Lexington Ins. Co. v. Rugg & Knopp, Inc.,165 F.3d 1087, 1092
(7th
Cir. 1999)). Because Illinois law does not currently recognize the incidental-use exception in
interpreting the IRPA, the Court declines to apply it here.
iv. Plaintiff Did Not Consent to Use of His Image
PeopleConnect also contends that Mackey cannot state an IRPA claim because he
consented to the use of his likeness on Classmates.com by ratifying his counsel’s consent to the
TOS. But as explained, Mackey has not ratified his counsel’s consent to the TOS. His Complaint
alleges that he never consented to PeopleConnect’s use of his name, photographs, or persona to
promote Classmates.com subscriptions. (Dkt. 1 ¶ 4). At this stage, no more is required to satisfy
the lack-of-consent element in Mackey’s IRPA claim.
v. Statute of Limitations
Finally, in supplemental briefing, PeopleConnect argues that Mackey’s IRPA claim is time
barred under the one-year statute of limitations. (Dkt. 66 at 4–5). This Court held in Bonilla v.
Ancestry.com that the plaintiff could not maintain his IRPA claim against Ancestry.com when
Ancestry began hosting his yearbook image on June 17, 2019, and the plaintiff filed his complaint
on December 14, 2020. No. 20 C 7390, 2022 WL 4291359
, at *1 (N.D. Ill. Sept. 16, 2022). Because the IRPA does not expressly provide a statute of limitations and the Illinois Supreme Court has not ruled on the matter, this Court followed guidance from the Illinois appellate courts concluding that the one-year statute of limitations imported from the common-law tort applied to the statute. Seeid.
at *2 (citing Blair v. Nev. Landing P’ship,859 N.E.2d 1188, 1192
(Ill. App. Ct.
2006)).
But the Court in Bonilla ruled for defendants at summary judgment, not on a motion to
dismiss. See id.
A statute-of-limitations defense is not normally part of a motion under Rule 12(b)(6) and only appropriate where “the allegations of the complaint itself set forth everything necessary to satisfy the affirmative defense, such as when a complaint plainly reveals that an action is untimely under the governing statute of limitations.” Andonissamy v. Hewlett-Packard Co.,547 F.3d 841, 847
(7th Cir. 2008) (quoting United States v. Lewis,411 F.3d 838, 842
(7th Cir. 2005)).
Here, Mackey’s Complaint alleges no facts that allow the Court to determine whether the
affirmative defense is satisfied. The Complaint does not allege when Mackey’s yearbook
photograph was added to Classmates.com, when it was integrated into the advertising display
logic, or whether PeopleConnect altered or changed it in any way since the original publication,
among other relevant facts. The statute-of-limitations defense requires further factual development
and the benefit of full briefing before it becomes dispositive in this case.
3. Unjust Enrichment
The parties agree that the unjust-enrichment claim rises and falls with the related IRPA
claim. (Dkt. 45 at 23; dkt. 53 at 24). See Cleary v. Philip Morris Inc., 656 F.3d 511, 517
(7th Cir.
2011) (“[I]f an unjust enrichment claim rests on the same improper conduct alleged in another
claim, then the unjust enrichment claim will be tied to this related claim—and, of course, unjust
enrichment will stand or fall with the related claim.”). Mackey has sufficiently pleaded his IRPA
claim; therefore, his unjust-enrichment claim likewise survives at this stage.
C. Federal Law Does Not Bar Mackey’s IRPA Claim
In addition to its facial challenges to Mackey’s IRPA claim, PeopleConnect argues that his
claims are barred by the First Amendment, the Dormant Commerce Clause, the Communications
Decency Act, and Copyright Act preemption. The Court disagrees on each count.
1. First Amendment
PeopleConnect characterizes Mackey’s IRPA claim as an attack on constitutionally
protected speech. This characterization hinges on PeopleConnect’s assertion that Mackey objects
to PeopleConnect’s business selling republished yearbooks and yearbook excerpts, which happen
to contain his likeness.11 But this is not a fair reading of the Complaint. Mackey does not object to
PeopleConnect’s sale of republished yearbooks or excerpts from those yearbooks. He claims that
11 See, e.g., dkt. 45 at 23 (“Plaintiff’s efforts to prevent PeopleConnect from disseminating yearbooks is an attack on
constitutionally protected speech.”); id.
(“The yearbooks and yearbook excerpts Plaintiff contests easily qualify as
core constitutionally protected speech.”); id. at 24 (“As Plaintiff’s Complaint makes clear, the materials he seeks to
suppress are a source of information and interest for millions of readers.”); id. (“Plaintiff’s proposed application of
IRPA to protected First Amendment speech amounts to a content-based restriction, to which strict scrutiny applies.”).
Classmates.com has misappropriated his likeness with the aim of selling its subscription services.
(See dkt. 1 ¶¶ 5–10, 15, 21, 49–56; see also id. ¶ 12 (“A Classmates.com subscription includes far
more than access to the photographs Classmates used to advertise the subscription.”)). This
distinction is critical to evaluating PeopleConnect’s First Amendment argument.
“[T]he degree of protection afforded by the First Amendment depends on whether the
activity sought to be regulated constitutes commercial or non-commercial speech.” Bolger v.
Youngs Drug Prods. Corp., 463 U.S. 60, 65
(1983). Commercial speech is afforded a lesser degree of protection than noncommercial, or “core” First Amendment speech.Id.
at 66 (citing Cent. Hudson Gas & Elec. Corp. v. Public Serv. Comm’n of N.Y.,447 U.S. 557
(1980)); see also Jordan v. Jewel Food Stores, Inc.,743 F.3d 509, 515
(7th Cir. 2014). Commercial speech “does no more than propose a commercial transaction.”Id.
(cleaned up and internal citations omitted); see also United States v. United Foods, Inc.,533 U.S. 405, 409
(2001). Guideposts for classifying speech containing both commercial and noncommercial elements include “whether: (1) the speech is an advertisement; (2) the speech refers to a specific product; and (3) the speaker has an economic motivation for the speech.” Jordan,743 F.3d at 517
; see also Bolger, 463 U.S. at 66–67. But speech loses its commercial character “when it is inextricably intertwined with otherwise fully protected speech.” Riley v. Nat’l Fed’n of the Blind of N.C., Inc.,487 U.S. 781, 796
(1988).
Here, the speech at issue is clearly commercial. Mackey alleges that after a user clicks on
his photograph, the user is prompted to register for a Classmates.com account. Thereafter, the page
generates an advertisement encouraging the user to purchase a Classmates.com subscription. Even
taking PeopleConnect’s point that the yearbook excerpts included in the full subscription access
to Classmates.com have expressive value under the First Amendment, the website advertises a
more expansive product: its subscription services. These include “access to full-resolution student
photographs from hundreds of thousands of yearbooks; visibility into who has visited the
subscriber’s profile; and the ability to read and reply to messages sent by other subscribers.” (Dkt.
1 ¶ 12). The latter two services, at least, constitute a product specific to Classmates.com rather
than mere access to expressive content. Such services are not “inextricably intertwined” with
access to yearbook excerpts; Classmates.com need not offer these additional services at all to
further its commercial purpose. Cf. Bd. of Trs. of State Univ. of N.Y. v. Fox, 492 U.S. 469, 474
(1989) (reasoning that commercial speech is not “inextricably intertwined” with noncommercial speech in sales pitches for housewares that also teach home economics—the one does not necessitate the other). By selling these services, PeopleConnect has an economic motivation for its speech. Several other courts have concluded the same in nearly identical cases. See, e.g., Boshears,2022 WL 888300
, at *10–*11; Knapke v. PeopleConnect Inc.,553 F. Supp. 3d 865
, 879 (W.D. Wash. Aug. 10, 2021), rev’d on other grounds,38 F.4th 824
(9th Cir. 2022).
The Court applies intermediate scrutiny in commercial-speech cases. Ezell v. City of
Chicago, 651 F.3d 684, 708
(7th Cir. 2011) (citing Bd. of Trs. of State Univ. of N.Y. v. Fox,492 U.S. 469, 477
(1989)). The Court asks: “(1) whether the speech concerns lawful activity and is not misleading; (2) whether the asserted governmental interest is substantial; (3) whether the regulation directly advances the governmental interest asserted; [and] (4) whether it is not more extensive than is necessary to serve that interest.” Pearson v. Edgar,153 F.3d 397, 401
(7th Cir. 1998) (citing Cent. Hudson Gas & Electric Corp.,447 U.S. at 566
) (cleaned up). The first prong of this analysis dictates whether the speech is entitled to protection at all. See F.T.C. v. Trudeau,662 F.3d 947, 953
(7th Cir. 2011) (“[M]isleading commercial speech gets no constitutional
protection.”). As alleged here, PeopleConnect’s speech is not entitled to protection because it
misleads the public into believing that Mackey and other putative class members “are
Classmates.com users who willingly shared their personal information with Classmates.com and
endorse Classmates.com’s subscription product.” (Dkt. 1 ¶ 9). This suffices at the motion-to-
dismiss stage.
Even if the speech were not misleading, Mackey’s IRPA claim here survives intermediate
scrutiny. “[T]he purpose of the IRPA is to allow a person to control the commercial value of his
or her identity.” Toney v. L’Oreal USA, Inc., 406 F.3d 905, 910
(7th Cir. 2005). PeopleConnect
has not challenged the facial constitutionality of the IRPA, nor Illinois’s substantial government
interest in protecting the value of a person’s identity.12 PeopleConnect’s sole argument that the
IRPA as applied in Mackey’s case fails intermediate scrutiny is that “there is no ‘reasonable fit’
between IRPA’s aim—preventing unauthorized commercial endorsements—and barring
PeopleConnect’s publication of yearbook excerpts that identify persons included in yearbooks.”
(Dkt. 45 at 27). But once again, that is not what Mackey objects to. He claims that PeopleConnect
does use his likeness in a manner that appears to endorse its product. His claim precisely fits the
IRPA’s objective. PeopleConnect’s First Amendment argument is baseless.
2. Dormant Commerce Clause
PeopleConnect next argues that the IRPA as applied in Mackey’s claim violates the
dormant Commerce Clause. It does not.
Congress regulates interstate commerce. U.S. Const. art. I, § 8, cl. 3. The Commerce Clause
“presumes a national market free from local legislation that discriminates in favor of local
interests.’” Regan v. City of Hammond, 934 F.3d 700, 702
(7th Cir. 2019) (quoting C&A Carbone, Inc. v. Town of Clarkstown,511 U.S. 383, 393
(1994)). As a corollary to Congress’s authority to 12 Had PeopleConnect presented a facial challenge to the IRPA’s constitutionality, it would have had to file a notice of constitutional question and served it on the Illinois Attorney General. Fed. R. Civ. P. 5.1. PeopleConnect has not done so. regulate interstate commerce, state and local governments are precluded from “erecting obstacles to interstate commerce even where Congress has not regulated.”Id.
(citing Tenn. Wine & Spirits Retailers Ass’n v. Thomas,139 S. Ct. 2449
, 2459–61 (2019)). But “[t]he fact that a state or municipal law affects interstate commerce in some way is by itself insufficient to render the law suspect under the commerce clause, as almost any local regulation is bound to touch upon interstate commerce.”Id.
(citing Nat’l Paint & Coatings Ass’n v. City of Chicago,45 F.3d 1124
, 1130–31 (7th Cir. 1995)). “Dormant Commerce Clause doctrine applies only to laws that discriminate against interstate commerce, either expressly or in fact.”Id.
(quoting Park Pet Shop, Inc. v. City of Chicago,872 F.3d 495, 501
(7th Cir. 2017) (emphasis in original)). In other words, the
regulation must somehow burden out-of-state economic actors more than in-state actors. See Park
Pet Shop, Inc., 872 F.3d at 501–02.
PeopleConnect makes no argument that the IRPA as applied here treats PeopleConnect as
an out-of-state company differently from an in-state company. Nor could it. The IRPA prohibits
all companies—regardless of where located—from appropriating someone’s likeness for
commercial purposes without consent. It regulates business conduct within Illinois, but it burdens
all economic actors alike; a local company has no more freedom to appropriate Mackey’s image
to sell its products than PeopleConnect. Nor has PeopleConnect indicated that the IRPA as applied
disparately impacts out-of-state companies. Even if Mackey’s IRPA claim “touch[es] upon
interstate commerce” by requiring all companies to obtain consent before using a person’s likeness
to sell products, it has posed no obstacle to transacting business that discriminates against out-of-
state companies. Regan, 934 F.3d at 702
; see also Park Pet Shop, Inc.,872 F.3d at 502
(dormant
Commerce Clause does not come into play for ordinance that neither expressly discriminates nor
causes disparate impact on out-of-state business owners). Accordingly, PeopleConnect’s argument
that Mackey’s claim violates the dormant Commerce Clause fails.
3. Communications Decency Act
PeopleConnect next claims immunity from Mackey’s claims under Section 230 of the
Communications Decency Act. But Section 230 does not provide PeopleConnect a safe harbor on
the facts as alleged here.
The Communications Decency Act states, “[n]o provider or user of an interactive computer
service shall be treated as the publisher or speaker of any information provided by another
information content provider.” 47 U.S.C. § 230
(c)(1); Huon v. Denton,841 F.3d 733, 741
(7th Cir. 2016). It defines “information content provider” as “any person or entity that is responsible, in whole or in part, for the creation or development of information provided through the Internet or any other interactive computer service.” § 230(f)(3). Section 230 shelters companies from liability when they act as “a mere passive conduit” for publishing others’ actionable content. See Huon,841 F.3d at 741
. But companies can be liable “for creating and posting . . . or otherwise actively participating in the posting of [an actionable] statement in a forum that the company maintains.”Id.
(citing Chi. Laws.’ Comm. For Civ. Rts. Under L., Inc. v. Craigslist, Inc.,519 F.3d 666, 671
(7th Cir. 2008); see also Fair Hous. Council of San Fernando Valley v. Roommates.com, LLC,521 F.3d 1157
, 1166–67 (9th Cir. 2008) (en banc) (concluding that website was not a “passive transmitter of information provided by others” but helped develop information); FTC v. Accusearch Inc.,570 F.3d 1187
, 1199–1200 (10th Cir. 2009) (concluding that a website was also content creator and not mere conduit). Dismissal based on CDA immunity is proper only when the complaint’s factual allegations unambiguously establish all the elements of the defense. Bonilla,574 F. Supp. 3d 582
, 592 (N.D. Ill. 2021).
Mackey alleges that PeopleConnect creates content because it integrates his yearbook
photo into its advertising to sell subscription services. (See dkt. 1 ¶¶ 5–8, 13–14, 51–56; see also
¶ 13 (“PeopleConnect is the sole author, designer, and implementor of the advertising techniques
and messages giving rise to this lawsuit. PeopleConnect does not host user-generated content on
any part of the Classmates website relevant to this lawsuit. PeopleConnect is the sole curator,
designer, and creator of the content described in this Complaint.”)). This contrasts with
PeopleConnect’s attempts to characterize Classmates.com as a mere publisher of yearbook
excerpts. (See, e.g., dkt. 57 at 14 (“Here, plaintiff’s claims depend solely on the presentation of
yearbooks and yearbook excerpts that PeopleConnect played no role in creating.” (citing McGuane
Decl. ¶ 10))). But this factual affirmative defense is not properly before the Court at the motion-
to-dismiss stage.
This Court found the same in Bonilla. 574 F. Supp. 3d at 592. PeopleConnect attempts to
distinguish Bonilla, noting that defendant Ancestry.com created content by sending marketing
emails to registered users that integrated the plaintiff’s photo. But, considering similar allegations,
this Court concluded in Bonilla “that non-users are shown a limited version of the record (including
a low-resolution photograph) with a promotional pop-up advertisement promising access to
Plaintiff’s identity and likeness if they sign up for a paid subscription.” Id. Mackey’s claims are
nearly identical. Here, as in Bonilla, Mackey has alleged that Classmates.com “collected and
organized records and subsequently used Plaintiff’s and the putative class members’ names,
likenesses, and identities in these records they curated for commercial gain.” Id. Thus,
PeopleConnect cannot invoke CDA immunity at this stage.13
13 Accord Callahan v. PeopleConnect, Inc., No. 20-cv-9203, 2021 WL 5050079
, at *8 n.7 (N.D. Cal. Nov. 1, 2021)
(“[T]here would also appear to be a question of fact as to whether PeopleConnect should be deemed a developer of
information itself—i.e., not just a mere service provider—to the extent it was not simply republishing yearbook
photographs and/or information.”); Knapke, 553 F. Supp. 3d at 875 (“The offending content is generated by
4. Copyright Act Preemption
Finally, PeopleConnect posits that federal copyright law preempts Mackey’s IRPA claim.
The Court disagrees.
The Copyright Act preempts “all legal or equitable rights that are equivalent to any of the
exclusive rights within the general scope of copyright as specified by section 106 in works of
authorship that are fixed in a tangible medium of expression and come within the subject matter
of copyright as specified by sections 102 and 103.” 17 U.S.C. § 301
(a). But not every claim that involves a copyright falls within the Copyright Act’s ambit. See Nova Design Build, Inc. v. Grace Hotels, LLC,652 F.3d 814, 816
(7th Cir. 2011).
Toney v. L’Oreal is instructive. There, the Seventh Circuit analyzed whether federal
copyright preemption applied to the IRPA claim of a plaintiff whose photograph was used on a
product without her consent. 406 F.3d at 908–09. The court explained that the right-of-publicity
act would not be preempted when the defendant used the plaintiff’s persona or identity for a
commercial purpose. The court explained,
Toney’s identity is not fixed in a tangible medium of expression. There is no “work
of authorship” at issue in Toney’s right of publicity claim. A person’s likeness—
her persona—is not authored and it is not fixed. The fact that an image of the person
might be fixed in a copyrightable photograph does not change this. From this we
must also find that the rights protected by the IRPA are not “equivalent” to any of
the exclusive rights within the general scope of copyright that are set forth in § 106.
Copyright laws do not reach identity claims such as Toney’s. Identity, as we have
described it, is an amorphous concept that is not protected by copyright law; thus,
the state law protecting it is not preempted.
Classmates and the advertisement is not merely some passive display of content created by another entity, even if it
contains a picture from a school yearbook. In this context, Classmates is the content creator and not entitled to
immunity under the CDA.”); Boshears, 2022 WL 888300
, at *12 (“The sole issue in this case is whether Classmates’ decision to create advertisements using Boshears’ persona to sell subscription services violates the IRPA and the common law. That content is generated expressly by Classmates and the advertisement is not merely a passive display of content created by another entity, even if it contains a picture from a school yearbook. In this context, Classmates is the content creator and is not entitled to immunity under the CDA.”). Id. at 910. The same is true for Mackey’s claims under the IRPA. He alleges that PeopleConnect uses his persona and identity—which do not make up an authored, fixed work—for a commercial purpose, to sell its subscription services. (See dkt. 1 9 4-12). This claim falls outside the scope of federal copyright law. See Toney,406 F.3d at 910-11
; see also Baltimore Orioles, Inc. v. Major League Baseball Players Ass’n,805 F.2d 663
, 666 n.24 (7th Cir. 1986) (“A player’s right of
publicity in his name or likeness would not be preempted if a company, without the consent of the
player, used the player’s name to advertise its product... .”).
In sum, federal law does not bar Mackey’s IRPA claim as pleaded.
CONCLUSION
For these reasons, the Court denies PeopleConnect’s Rule 12(b)(3) Motion and its Rule
12(b)(6) Motion to dismiss. [44]
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APO,
fro{nia M. Kendall
Unifed States District Judge
Date: March 17, 2023
32