{"version":"1.0","type":"link","title":"What should a customer scrutinize in an SLA's exclusions?","url":"https://uplaw.us/documents/question/what-should-a-customer-scrutinize-in-an-slas-exclusions-q20","provider_name":"UpLaw","provider_url":"https://uplaw.us/","author_name":"United States","thumbnail_url":"https://uplaw.us/og/8e222172f8e61c20.png","thumbnail_width":1200,"thumbnail_height":630}